Privacy Policy

Effective Date: November 2025
Last Updated: November 2025

At AccordScents, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard the information you share with us through our website, social platforms, and related services.

1. Information We Collect

We may collect the following details when you interact with our website or make a purchase:

• Personal Information: Your name, email address, phone number, and shipping address.
• Payment Information: Managed through trusted third-party payment gateways (e.g., Razorpay, PayU, UPI). AccordScents does not store or have      access to your complete card or banking details.
• Technical & Analytical Data: IP address, browser type, device information, and site usage patterns collected via analytics tools (e.g., Google Analytics).
• Voluntary Data: Feedback, reviews, or survey responses you choose to share.

2. How We Use Your Information

We process your data only for legitimate business purposes, including:

• To confirm, process, and deliver your orders.
• To communicate order updates, offers, or promotional content (if you opt-in).
• To improve our website, products, and customer experience.
• To comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell, rent, or trade your personal data.
However, limited information may be shared with:

• Courier and logistics partners for order delivery.
• Payment service providers for secure transaction processing.
• Analytics and advertising tools (e.g., Google Ads, Meta) to understand and optimize our marketing performance.

All partners are required to handle your data securely and in accordance with privacy standards.

4. Cookies

Our website uses cookies and similar technologies to personalize your experience and analyze site performance.
You can manage or disable cookies through your browser settings; however, some features of the site may not function properly without them.

5. Data Security

We implement industry-standard security measures — including SSL encryption and secure hosting — to protect your personal data from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct or delete your data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at Support@accordscents.com.

7. Third-Party Links

Our website may contain links to external sites (e.g., Instagram, WhatsApp).
We are not responsible for the privacy practices or content of those third-party websites.

8. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new Effective Date.

9. Contact Us

For any privacy concerns or data requests, reach us at:
📧 Support@accordscents.com
📱 +91 841 993 5500